RAND Develops IT Solutions to Enable the Transition to Unassigned Office Space
The RAND Corporation transformed 10,000 sf of a Class A office building it leases in Alexandria, Va., from 100 percent closed, assigned offices and cubicles to nearly 100 percent unassigned seating, with glass walls throughout. The controversial pilot program has been an overwhelming success: An independent study found that the new design increases unplanned interactions among researchers and improved support for teamwork, while at the same time sustaining or improving the environment for deep concentration. It also increased space utilization by 30-35 percent. The original pilot space has been tripled, plans are in the works to convert more space this way, and RAND intends to implement this design for all new office space. Its success has been enabled by a wide range of IT solutions that RAND developed to support it.