Strategies for boosting workforce engagement, job satisfaction, and productivity in the lean vivarium

Lean vivarium operations depend on engaged, enthusiastic, and efficiency-minded employees -- and many organizations took a big hit on that front during the pandemic. Here you’ll see how Massachusetts General Hospital is bouncing back, building morale, and returning to the business of improving vivarium space use and efficient workflows. Gerry Cronin and Steven LaMacchia set out findings from MGH and the Vivarium Operational Excellence Network for turning the tedium of husbandry into fun team-based activities, engaging front-line workers in daily problem solving, and navigating a multi-generational workforce. They chart the improvements over the last three years in terms of job satisfaction, productivity, and process improvement.