Centralized space use models: Catalyst for cultural change and accountable stewardship

This case study illustrates the space utilization and employee engagement results that can be achieved through creation of a centralized space utilization model, and the organizational and culture changes required to get there. Julie Kelly-Smith and Katie Roberson profile the mission of Sandia National Labs’ Integrated Space Solutions team, including better aligning space use with programmatic needs. They deliver valuable lessons learned on pitfalls to avoid, the effects on employee satisfaction, team restructuring, final plan rollout, change management processes, and continuous improvement.