Moving from traditional space use policies to the innovative solutions required today can be rocky, and here you’ll get insights from Augusta University’s space management model deployment for high-profile research space. Barbara Manley-Smith details the development, integration, and launch of a comprehensive space management system including criteria for effectiveness, precision metrics, and management guidelines. She identifies flexibility features for incorporating future metrics and modifying existing processes in response to changing research priorities, and the resources and processes to ensure effective culture change. She delivers hard-won findings on reassigning/reducing/enlarging space assignments based on the new space metrics.