Boston Medical Center Implements Mobile Facility Management Applications

Boston Medical Center has implemented new mobile facility management applications from Magic Software Enterprises. BMC's new iOS and Android apps are part of the End-to-End Enterprise Mobility Solution and increase the efficiency of hospital technicians who repair equipment across the large campus. The apps enable the immediate rerouting of employees to respond to critical malfunctions as they happen and also allow hospital staff to initiate and monitor service calls and check on the status of incidents at any time. Using native device capabilities, employees can scan hospital room barcodes to report a problem or to learn what work needs to be performed in that location. Photos of assets can be added to the record and work orders can be closed on location. With Magic Software's offline mode, mobile apps can run in areas without mobile coverage and then synchronize when connections are re-established. The technology is allowing Boston Medical Center, the primary teaching affiliate of Boston University School of Medicine, to eliminate large amounts of paperwork and optimize operational efficiency across their facilities management organization.