Redefining workplaces: Building purposeful spaces and navigating change

In this opening address, Phil Kirschner reframes and elevates the conversation about the purpose and performance of buildings and workplaces, how metrics must evolve, and novel ways to address the change management problem. He contrasts pre-pandemic behaviors and occupancy models to the current “half-step” state, and he lays out a roadmap for where organizations need to be moving into the future.